Home Users

Services Offered

  • Laptop screen repairs

If you've broken/cracked your laptop screen then you're not alone.

 

However, don't despair - it can be repaired. Simply contact us by using the form on the "Laptop Repairs" page from the menu above, using the "Live Chat" if an operator is online or calling us within our opening hours (see "Contact" page) and we will be able to supply a quote to you for the cost of a replacement screen - fully fitted and guaranteed.

 

We only use high quality panels which are guaranteed for 12 months and we can repair on-site or back at our workshop - whichever is more convenient for you. We can quite often replace same day, so contact us now for your no obligation quote.

 

We also repair broken laptop lids including hinges, catches and screen surrounds.

 

  • PC & Laptop upgrades and repairs

Get a bit of extra life out of your old PC or laptop by upgrading or repairing it. The most common upgrades are memory and hard disk drives.

 

Additional memory generally provides the biggest gains in terms of performance and is a relatively cheap upgrade.

 

A new hard disk adds extra storage space, so if you're running out of space for all your music and pictures, now's the time to add another disk. Nowadays, you get an awful lot of storage for your money. If you've got a laptop, then it will be necessary to transfer the contents of your existing hard drive across to the new one. Normally a second hard drive can be fitted to a PC leaving the original one in place.

 

If your PC or laptop has stopped working, then we also offer a repair service. Your PC or laptop will need to be assessed to see what the problem is. A quote will then be supplied for you.

 

  • Virus and spyware removal and prevention

Is your computer unresponsive, sluggish and generally not performing as you'd like? If you answered yes to any one of those questions, then your computer could be infected with malware.

 

Malware is the term given to viruses, Trojans, spyware, adware or generally any other nuisance program that's ended up on your computer. Malware can not only significantly slow your PC or laptop down but can also put your valuable data at risk.

 

If you suspect your PC or laptop is infected, contact us so we can analyse your system and advise the best course of action.

 

This service also includes recommendations for future prevention and we can supply and install the relevant software at an additional cost if required. Free solutions are also available and these can be installed if preferred as part of the cost.

 

  • Broadband advice & setup and home networking

Are you confused about which broadband package to get or switch to? Do you find the jargon, usage allowance, dongles, routers, download speeds all a bit much to take in? If so, contact us and we will advise you of the type of package that will suit your needs.

 

We can then help you through the whole process and set up your router and wireless connections to ensure your network is secure.

 

  • PC & Laptop advice, sales and installation

It can be a minefield choosing and buying a computer. They come in so many different shapes, sizes and configurations that choosing the right one to suit your needs can prove challenging.

 

Let us help you by discussing your requirements with you, and then recommending and supplying you with a PC or laptop that is just right for you. We won't sell you something that you don't need, but we will ensure that we explain everything to you.

 

As part of the service we will deliver your system to your home and set it up for you. We will also install any drivers and software for devices you may be connecting to it such as iPods, printers or digital cameras.

 

If you've bought a computer from a shop then we can still offer you the installation service.

 

  • PC & Laptop support

If you are having problems with your PC or laptop then we can help. Whether you're having problems installing your new device (printer, iPod, digital camera etc.), you're getting 'blue screen of death' messages or you just need a helping hand then let us help you.

 

For most software related problems we can offer a remote support service. As long as you have a working Internet connection we can remotely connect (with your permission) to your computer and carry out diagnostics and fix the problem.

 

If you prefer to deal with someone in person then we will happily come to your house and diagnose the problem. If the problem is a quick fix then we can fix it there and then. Sometimes however, it might be necessary to take the PC or laptop back to the workshop.

 

Alternatively, you can drop your PC or laptop off to us and we will diagnose, quote and fix the problem and then either return the computer to your house or you can pick it back up from us.

 

  • New installation or reinstallation of Operating System

Over time your computer slows down. Programs get added then removed often leaving remnants behind. The registry gets clogged up and the system folders get bloated. If this sounds like your computer then you could benefit from a reinstallation of your operating system (we call it a system rebuild).

 

If you are happy backing up your own data then we can just wipe your system and reload the operating system, applying all updates and additional software if required. You will then need to restore your data.

 

Alternatively we can backup all your data for you, rebuild the computer then reinstate your data.

 

However, now is a very good time to upgrade your operating system. If you are currently running Windows XP or Windows Vista, then your computer should be able to run Windows 7 - Microsoft's latest operating system.

 

It is possible to upgrade your current operating system in place, but it is highly recommended that a fresh installation is performed. This ensures that there are no compatibility issues between the old and new operating systems.

 

Fixed Price List

  • Operating System installation (click for full pricing) - £60 - £90

Operating System (re)installation without data transfer - £60

We can install or reinstall Windows XP, Windows Vista and Windows 7. You must have the necessary installation CD or DVD along with a valid licence key. Please ensure that all data is thoroughly backed up.

 

Operating System (re)installation with data transfer - £90

We can install or reinstall Windows XP, Windows Vista and Windows 7. You must have the necessary installation CD or DVD along with a valid licence key. As part of the service, we will transfer all of your existing data from the old system to the new system.

 

If you require Windows 7 media and licence then we can supply this. Please contact us for pricing.

 

  • Virus Removal - £40

Price includes installation of free anti-virus software if required.

  • Data Transfer - £40

This involves transferring all of your data from your existing system to either a new system, your current system after a rebuild, or a new hard disk.

 

  • Hardware Installation - £35

This is the price to install hardware such as memory, a DVD drive, a new hard drive etc. It also covers setup of hardware such as printers, external hard drives, digital cameras etc.

 

The price does not include the price of the hardware, but it does include installation of any drivers as well as run through on how the new hardware works (if applicable).

 

Pricing for multiple installations at the same time can be negotiated.

 

  • Data Recovery - £40
  • Hard Disk Clone - £40